Privacy Policy Effective Date: 03/17/2026

Happy Trails & Wagging Tails, LLC collects information that you choose to submit, such as your name, email address, phone number, and message details when you contact us through this website.

INFORMATION WE COLLECT

We collect information necessary to operate our pet service platform, including:

A. Account Information

  • Name, email address, phone number
  • Login credentials

B. Service & Booking Information

  • Requested services, scheduling details
  • Pickup/drop-off instructions and location data
  • Notes regarding dog behavior or care

C. Dog Profile Information

  • Dog name, age, and care instructions
  • Behavioral notes
  • Vaccination records and uploaded documents
  • Photos of dogs

D. Uploaded Files

  • Documents and images provided by users

E. Technical Data

  • IP address, browser type, device data
  • Cookies and usage analytics

HOW WE USE INFORMATION

We use collected information to:

  • Provide, manage, and fulfill pet care services
  • Maintain user accounts and authentication
  • Communicate with users regarding bookings
  • Improve website functionality and performance
  • Ensure safety of pets and staff

We do not sell personal information. We may share information with service providers that help us operate the site or where required by law.

SHARING OF INFORMATION

We do not sell personal data. Information may be shared with:

  1. Employees and administrators for operational purposes
  2. Service providers supporting hosting or analytics
  3. Authorities if required by law

INTERNAL STAFF NOTES

Staff may create internal notes regarding dogs or services. These notes are not visible to customers and are used solely for operational and safety purposes.

DATA RETENTION

We retain data only as long as necessary to provide services and comply with legal obligations.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access.

Your Choices As A User

To request access, corrections, or deletion related to information submitted through this website, contact us at .

CHILDREN’S PRIVACY

The service is not intended for children under 13.

COOKIE PRIVACY

WHAT ARE COOKIES

Cookies are small data files stored on your device

TYPES OF COOKIES USED

  • Essential cookies (authentication, login sessions)
  • Functional cookies (site preferences)
  • Analytics cookies (performance monitoring)

PURPOSE - Cookies help us:

  • Maintain secure login sessions
  • Improve user experience
  • Monitor website performance

USER CONTROL

Users can manage or disable cookies through browser settings.

THIRD-PARTY COOKIES

We may use third-party analytics providers.